Ruth Osborne Therapy Counselling & Psychotherapy
in Waterloo & London Bridge

Information for an Emergency

In the first instance
If you are already receiving support from mental health services you should follow your care plan. Your plan will include details of who you can contact in a crisis. If you can't find your care plan, then you should contact your community mental health team and ask for your care co-ordinator.

If you feel you need to speak with someone urgently, the following services offer a crisis helpline and support:

Whatever you are going through, the Samaritans offer a 24 hours a day, 365 days a year helpline. The number is 116 123 from any phone. Or you can email them at

South London & Maudsley NHS (SLaM)
If you, a family member or friend are in distress and need help or advice then contact the SLaM telephone information line on 0800 731 2864, The helpline is available 24 hours a day, 7 days a week.

Maytree Respite Centre
The Maytree Respite Centre offers support to those experiencing thoughts of suicide. The number to contact them is 020 7263 7070.

In need of immediate care
If you feel unsafe and need immediate help go to your nearest hospital with an Accident and Emergency (A&E) Department where the psychiatric liaison team will help you (24 hours a day, 365 days of the year).

If you are concerned about immediate risk of harm - either to yourself or someone else - then phone 999.

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